Warranty Information

Limited Lifetime Warranty

The ATC Truck Covers Limited Lifetime Warranty applies to structure and paint for the original owner of the original vehicle. The warranty covers all components for three years.

Learn More About ATC's Warranty

ATC Truck Cover products come with industry-leading warranties. Our warranty policies are simple, straightforward and fair.

These warranty policies apply to truck covers and truck lids made by ATC Truck Covers.

Please note: For your warranty to be valid, you must register your purchase with our records center. You can register your purchase online here.

 

Description of Warranties

Noncommercial purchaser: ATC Truck Covers warrants to the original purchase of an ATC Truck Covers cap or lid that the fiberglass structure of the cap or lid will be free from defects in material and workmanship during normal usage and while installed by an ATC Truck Centers’ authorized Dealer on the original truck.

Commercial purchaser: ATC Truck Covers warrants to the original commercial purchaser of an ATC Truck Covers’ truck cover that the fiberglass structure of the cover will be free from defects in material and workmanship for a period of three years after the date of the original purchase by a commercial purchaser during normal usage and while installed by an ATC Truck Covers’ authorized dealer on the original truck. (3 year warranty on serial numbers > 505500, 1 year warranty on serial numbers < 505500)

Noncommercial or Commercial purchaser of windows, doors and other components: ATC Truck Covers warrants to the original purchaser of an ATC Truck Covers’ hardtop that the windows, doors and other components of the truck cover will be free from defects in material or workmanship for a period of 3 years after the date of original purchase, during normal usage and while installed by an ATC Truck Covers’ authorized Dealer on the original truck. (3 year warranty on serial numbers > 505500, 1 year warranty on serial numbers < 505500)

Express model: ATC Truck Covers warrants to the original commercial purchaser of an ATC Truck Covers’ truck cover that the fiberglass structure of the cover will be free from defects in material and workmanship for a period of one year after the date of the original purchase by a commercial or non-commercial purchaser during normal usage and while installed by an ATC Truck Covers’ authorized dealer on the original truck.

Express model components: ATC Truck Covers warrants to the original purchaser of an ATC Truck Cover that the windows, doors and other components of the truck cover will be free from defects in material or workmanship for a period of 1 year after the date of original purchase, during normal usage and while installed by an ATC Truck Covers’ authorized Dealer on the original truck.

 

Exclusions from Warranties

The warranties for ATC Truck Covers products are null and void if:

  • ATC Truck Covers has not received from purchaser the complete owner registration card or online owner registration form relating to the ATC Truck Covers product within 15 days of the original purchase by the original purchaser
  • The ATC Truck Covers product has not been purchased from an authorized ATC Truck Covers dealer
  • The ATC Truck Covers serial number is not on the product
  • The ATC Truck Covers product is not owned by the original purchaser
  • The product is not properly installed
  • The product is installed on a vehicle other than the one at time of original purchase
  • The condition or care of the product has been subject to neglect and/or the Warranty Claim has not been submitted in a timely manner - see Further Clarification below

These warranties do not apply to:

  • Gel-coat cracks
  • Glass breakage
  • Malfunction or damage caused by accident or normal wear
  • Installations by person(s) not authorized by ATC Truck Covers
  • Alterations, unreasonable use, off-road use, vandalism, abuse
  • Acts of God
  • Failure to provide maintenance as described in the ATC Truck Covers’ care and use product instructions

 

ATC Truck Covers Obligations Under Limited Warranties

If the product is under the warranty period and found to be defective by ATC Truck Covers because of materials or workmanship, ATC Truck Covers shall have the option to repair or replace the product without charge.

Purchaser is responsible for: Making a warranty claim to the Dealer where the product was purchased, or if that is not possible, to ATC Truck Covers at 801 East North Street, Ottawa, KS., 66067. Paying transportation charges, if any, for delivering the product to ATC Truck Covers plant at the address listed above.

No ATC Truck Covers product may be returned to ATC Truck Covers without the prior approval of ATC Truck Covers. The warranties shall be effective upon receipt by ATC Truck Covers of the completed owner registration card or online registration form relating to the product purchased within 15 days after the date of purchase from an authorized ATC Truck Covers Dealer.

 

Exclusion of Consequential Damages and Implied Warranties

These warranties do not cover normal maintenance and ATC Truck Covers expressly excludes, and shall not be liable for any incidental or consequential damages alleged to have resulted from any ATC Truck Covers product, including, but not limited to, loss of use of unit, loss of time, inconvenience or any other consequential or incidental damages. Some states do not allow the exclusion or limitation of incidental or consequential damages, or this limitation or exclusion may not apply to you. To the extent permitted by law, and commencing 15 days after purchase, ATC Truck Covers expressly disclaims all implied warranties, including but not limited to, implied warranties of merchantability of fitness for a particular use.

 

Further Clarification on Limited Lifetime Paint Warranties

ATC is proud to offer a Limited Lifetime Warranty on our products and we strive to stand behind our warranty to the best of our ability.  While we offer a limited lifetime warranty, it is the responsibility of the consumer to provide general maintenance to their truck cover and to notify their authorized ATC Dealer of any paint defects in a timely fashion.  Here are some examples of what is covered under warranty and what is not covered under warranty.

Covered Under Warranty

Picture #1:  In the picture you will notice the paint is just starting to fade and has a milky look to it.  This is when the consumer should be notifying their authorized ATC Dealer that they have a paint issue.  This would be considered a warranty claim. 

Picture #2:  This is what happens once the clear coat has started peeling.  When it is in small, controlled areas, this is still early on and is easily repairable.  This would be considered a warranty claim.

Not Covered Under Warranty

Picture #3:  The condition of this product would be a non-warranty claim.  This would be what our warranty refers to as “neglect”.  The initial stages of the paint peeling (as shown above) have been ignored and resulted in the covers clear being almost completely gone.  A unit in this condition can still be repaired however due to the extreme breakdown of the finish the repainted cover will not have the same appearance as a brand new one.  Repair of this cover will result in a charge to the authorized ATC Dealer. 

  

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ATC Truck Covers
801 E. North St.
Ottawa, KS 66067
Phone: 1-800-983-2787

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